Nairobi Serena Hotel, Nairobi ➤ Reviews, Rooms & Prices 2025

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Key details

About the Hotel

Kenyatta Avenue,, Nairobi, Kenya, 00100

Perfect

9.2

9.8

/10

4.7

“The hotel's location is perfect, making it easy to explore the vibrant city life and enjoy nearby attractions.”view full review

Nairobi Serena Hotel (5-star, 9.2/10 on Booking.com) features a Moroccan-style wellness spa and extensive gardens adjacent to Nairobi's Central Park. The hotel offers sophisticated accommodations, high-end dining options, and exceptional business facilities, making it suitable for both leisure and corporate travelers.

Rooms & Amenities

The elegantly appointed guest rooms and suites at Nairobi Serena Hotel feature king-sized beds, air conditioning, and luxurious ensuite bathrooms with separate showers and bathtubs. Guests can enjoy amenities such as flat-screen TVs, Wi-Fi access, and private verandas in select rooms. Connecting rooms are available for families.

Dining Options

Nairobi Serena Hotel offers various dining options including Mandhari, acclaimed for gourmet global cuisine, and the Ethiopian-inspired Aksum Bar, ideal for relaxing drinks. The Café Maghreb provides an all-day dining experience with a buffet breakfast and 24-hour brasserie service. The Pool Bar caters to poolside snacks and refreshments.

Leisure & Business

The hotel features the Maisha Spa, which includes a gym, a 25-meter heated lap pool, and a variety of wellness treatments. Nairobi Serena Hotel also provides a well-equipped business center suitable for conferences, meetings, and corporate events, with experienced event specialists on-site.

Location & Transportation

Nairobi Serena Hotel is conveniently situated just a 30-minute drive from Jomo Kenyatta International Airport. Nearby attractions include the Nairobi National Park, David Sheldrick Wildlife Trust, and the Nairobi Arboretum, all rich in wildlife and cultural experiences. Transportation options include buses and taxis to various city landmarks and destinations.

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Select your room type

Nairobi Serena Hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe Twin Room

2 persons

280 sq. feet

2 Single beds

Shower

Coffee machine

room details

Executive Room

2 persons

280 sq. feet

1 King-size bed

Shower

Coffee machine

room details

Corner Suite

2 persons

530 sq. feet

1 King-size bed

Shower

Coffee machine

room details

Premium Room

2 persons

280 sq. feet

1 King-size bed

Shower

Coffee machine

room details

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Facilities

Nairobi Serena Hotel offers amenities for your comfortable stay and unforgettable experiences

Relaxing Spa Retreat

“The spa section was a heavenly oasis, offering a sauna and jacuzzi experience that melted away my stress, complemented by skilled therapists delivering wonderful treatments.” view full review

Inviting Pool

“The outdoor pool was perfect at 31 degrees, offering a warm and inviting atmosphere that made it easy to unwind after a long day.” view full review

Exquisite Breakfast

“The breakfast buffet was a highlight of my stay, with an impressive selection of healthy choices including fresh juices, homemade muesli, and various gluten-free options.” view full review

Comfy and Clean

“My room was spotless and incredibly comfortable, featuring convenient amenities such as tea and coffee facilities, ensuring a good stay from start to finish.” view full review

Facilities: Perfect

9.2/10Review score

General

No smoking on site
Wi-Fi
Free parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Lift
Currency exchange
Barber shop
Coffee shop
Fireplace
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre

Guest Parking

Electric kettle

Services

Paid airport shuttle
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Packed lunches

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Babysitting/Child services
Children's buffet
Children's pool
Children's play area

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Outdoor swimming pool
Beach umbrellas
Sun loungers
Garden area
Spa & wellness centre
Sauna
Massage

Room features

Air conditioning
Mini-bar
Soundproofed rooms
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Nairobi Serena Hotel Location

Kenyatta Avenue,, Nairobi, Kenya, 00100

Map view

Kenyatta Avenue,, Nairobi, Kenya, 00100

City landmarks

Landmark

Uhuru Park

3700 ft

Library

Kenya National Archives

1.7 mi

Museum

Nairobi National Museum

1.9 mi

Park

The Nairobi Arboretum

1.1 mi

Landmark

Nairobi Gallery

1.9 mi

Landmark

David Sheldrick Wildlife Trust

1.3 mi

Theatre

Kenya National Theatre

1.0 mi

Church

All Saints Cathedral

2300 ft

Landmark

Kenyatta International Conference Centre

2.2 mi

Park

Jeevanjee Gardens

1.4 mi

Landmark

Tom Mboya Statue

4100 ft

Landmark

One Off Contemporary Art Gallery

2900 ft

Mosque

Jamia Mosque

1.6 mi

Event hall

Kicc

3200 ft

Landmark

Mount Kenya National Park

1.6 mi

Landmark

Masjid Abubakar Mosque

2900 ft

Museum

Nairobi Railway Museum

2.7 mi

Zoo

Snake Park

1.9 mi

Landmark

Central Business District

1.6 mi

Casino

Jokers Wild Casino Nairobi

1.7 mi

Landmark

Anniversary Towers

1.6 mi

Landmark

Mugie Ranch

1.7 mi

Landmark

Buffalo Springs Reserve

1.7 mi

Landmark

wLake Victoria

1.7 mi

Landmark

The Sarova Stanley

1.7 mi

Park

August 7th Memorial Park

2.3 mi

Landmark

Kencom House

1.8 mi

Landmark

Cathedral Basilica of the Holy Family

2.0 mi

Nearby

Kenyatta Avenue

Central Park Nairobi

1500 ft

Restaurants

Herbs and Spices Pan-Asian Restaurant

100 ft

Kenyatta Avenue Nairobi Serena Hotel

CJ's

1.6 mi

Junction of Kionange & Biashara Streets and The Village Market CJ's Building

Slims

2900 ft

Kedong House

Pointzero Coffee

1.9 mi

Posta Road Nairobi Gallery

Eagle Peak Spur

2900 ft

Shop B1

Habesha

2900 ft

United Nations Crescent

Cin Cin Bar

2900 ft

Fairmont The Norfolk

Getting around

City Centre

Nairobi6 min · 1700 ft

Airports

Wilson Airport (WIL)8 min · 3.2 mi

Jomo Kenyatta International Airport (NBO)30 min · 12.1 mi

Train

Nairobi Railway Station21 min · 1.1 mi

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Property information and rules

Check-in

from 12:00-23:30

Check-out

from 01:00-10:00

Guest Parking

Private parking is possible on site for free.

Internet

Wireless internet is available in for free.

Breakfast

The hotel offers a full breakfast at the price of US$40 per person per day.

Children & extra beds

Maximum capacity of extra beds in a room is 1.

Pets

Pets are not allowed.

Languages

Italian

Year renovated:

2007

Number of floors:

Number of rooms:

128

Reviews and Ratings

Feedback about Nairobi Serena Hotel from previous guests about their experience.

Review score

Based on 236 verified reviews

9.3/10

Perfect

95%

Recommend

Breakfast

8.5/10

Cleanliness

9.5/10

Comfort

9.5/10

Facilities

9.2/10

Free Wi-Fi

9.4/10

Location

9.3/10

Paid Wi-Fi

9.0/10

Staff

9.4/10

Value for money

8.8/10

based on 1073 reviews

4.5/5

No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.

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